Design leader, educator & entrepreneur

I explore how design shapes human behavior—from physical objects and interactive systems to AI-powered products. Over the past 20 years I've led design teams at Microsoft, Amazon, Remitly, and Intuit, taught design in Seattle, and spoken about the intersection of technology, design, and human experience.

Leading global teams across wallets, P2P payments, and growth.

Directed the design for Amazon's "Social" navigation and creator platform.

Pioneered the post-purchase experience for Amazon Devices.

Launched Amazon’s first Kickstarter-style shopping experience.

Simplified customer decision-making for complex product categories.

Built a community-driven platform for authentic product reviews.